About Shipping

Regarding shipping fees, we may review and revise them as necessary.

・If the order amount is 12,000 yen or more, the shipping fee for the products will be free.

・If the order amount is less than 12,000 yen, you will need to bear a flat shipping fee of 650 yen (including tax) nationwide.

Delivery Days

Delivery of products will typically take about 7 to 10 days from the completion of your order. Delivery of products to Hokkaido, Okinawa, and some remote islands in Japan may take longer than usual. (Depending on stock availability, there may be delays in delivery due to traffic congestion caused by natural disasters, accidents, abnormal weather, etc. Thank you for your understanding in advance.

About Tracking

Once your order has been shipped, we will send a shipping notification email to the registered email address containing tracking information.

Please feel free to contact us in the following cases:

  • Your package has not arrived even after the scheduled delivery date and time has passed
  • You have additional questions about the delivery status

If you have any questions,support@geemart.com please contact us.